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Roles of Mediation and Negotiation

Roles of Mediation and Negotiation

Mediation and negotiation are two alternative methods of dispute resolution that are often used as an alternative to litigation in civil disputes. While they are similar in some ways, there are some key differences between the two approaches.


Mediation involves a neutral third party who helps the parties to a dispute to reach a mutually acceptable solution. The mediator does not take sides or make decisions, but instead facilitates a conversation between the parties to help them reach an agreement. Mediation is voluntary, and the parties are free to walk away at any time. The key role of the mediator is to help the parties to communicate effectively and to identify areas of common ground. The mediator may also suggest options for resolving the dispute and help the parties to evaluate the pros and cons of each option. The mediator's ultimate goal is to help the parties to reach a mutually acceptable agreement that is satisfactory to both sides.


Negotiation is a process in which the parties to a dispute attempt to reach a resolution through direct communication with each other. Unlike mediation, negotiation does not involve a neutral third party, and the parties are responsible for working out the details of the agreement themselves. The key role of negotiation is for each party to articulate their interests, goals, and priorities, and to seek to find common ground with the other side. Negotiation is often conducted through face-to-face discussions, but it can also take place through written communication, such as email or letters.


The advantages of mediation and negotiation are that they are generally quicker and less expensive than litigation. They can also be less stressful, as the parties are encouraged to work collaboratively to find a solution that works for everyone. In addition, mediation and negotiation can help to preserve relationships, as the parties are encouraged to communicate openly and honestly with each other.


Mediation and negotiation are valuable tools for resolving disputes in a collaborative, non-confrontational way. While they may not always result in a complete resolution, they can help to narrow the issues in dispute and identify areas where agreement can be reached.


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